Contact, Best White Label Casinos
Updated 2026-06-07 ยท Author Michael Torres
How to reach the editorial team behind bestwhitelabelcasinos.com, an independent editorial ranking of 16 white-label and turnkey casino software providers. We answer real inquiries from operators, providers, journalists and readers. Pick the right channel below and we will route your message to the person who can actually help.
We do not run a phone line. We do not host a live chat. Every inquiry below is handled by email so that there is a written record on both sides, useful for corrections, factual disputes, privacy requests and partnership conversations alike.
Editorial inquiries
Use this address for anything that touches the rating itself or the editorial content on the site. This inbox is monitored by Michael Torres (lead analyst) and the editorial team.
Typical requests we receive here:
- Corrections. A license number, jurisdiction, game count, launch timeline or executive quote that no longer matches reality. Include a link to the source you believe is more current and we will re-verify within the next scoring cycle.
- Factual disputes. If you represent a provider listed in the ranking and disagree with how a criterion was scored, send the disputed criterion, your evidence and a contact for follow-up. We re-score every provider monthly; disputes received before the 25th of the month are reviewed in the next cycle.
- Addition requests. New white-label or turnkey platforms that meet our inclusion thresholds (active license, minimum 6 months of live operator deployments, public contact for due diligence) can apply for evaluation. Include a one-paragraph overview, license documentation and at least two operator references.
- Author and contributor pitches. We occasionally accept analysis from industry practitioners. Pitches should include a topic, an outline and a sample of prior writing.
We do not accept guest posts, reciprocal-link requests or PR placements through this inbox. Those will be closed without reply.
Partnership and sponsorship
For platform providers, payment processors, content studios and ancillary B2B suppliers interested in commercial arrangements with the site. Routes that we currently support:
- Affiliate referral agreements with white-label providers already covered in the ranking. Rates and tracking terms are standardised across providers, no provider negotiates a higher score in exchange for a referral relationship.
- Sponsored placement in clearly labelled positions (header units, sidebar units, dedicated landing pages). Sponsored placements never appear inside the ranking or inside editorial scoring. All sponsored content is marked as such in the page chrome and excluded from the methodology.
- Joint research and whitepapers where a provider contributes proprietary operator data under a clear co-byline. Editorial control remains with our team.
We will not move a provider up the ranking, remove a competitor from the ranking or change a published score in exchange for any commercial arrangement. This is the rule we have built the site around; do not ask us to break it.
Privacy and data inquiries
For data-subject requests under the EU General Data Protection Regulation (GDPR), the UK Data Protection Act, the California Consumer Privacy Act (CCPA/CPRA) and equivalent regimes. We will respond within statutory deadlines (30 days under GDPR, 45 days under CCPA).
Use this inbox for:
- Access requests, a copy of any personal data we hold about you.
- Deletion / erasure requests, removal of personal data from our systems and from our processors where legally permitted.
- Rectification, correction of inaccurate personal data.
- Objection and opt-out, including opt-out of sale or sharing of personal information under CCPA.
- Data portability, a machine-readable export of your data.
Include enough information for us to identify your record (the email address you used, approximate dates of interaction). We may ask for additional verification before releasing personal data, in line with our Privacy Policy.
Affiliate and TDS inquiries
For everything related to our affiliate disclosures, tracking and the FTC / EU Transparency in Digital Services (TDS) compliance posture of the site. This is the right channel if you are:
- A regulator, consumer-protection body or journalist auditing how we disclose paid relationships.
- A platform provider whose affiliate program we participate in and you need to verify tracking, cookie behaviour or attribution.
- A reader who wants to understand exactly which links earn a commission and which do not. (Short answer: any link that resolves through a tracked affiliate URL is disclosed; the editorial scoring is not affected by whether a relationship exists.)
For the full policy, see our Affiliate Disclosure page.
Press and media
For journalists, analysts and industry researchers. Michael Torres is available for on-the-record commentary on white-label and turnkey casino software, licensing trends, payment infrastructure and operator economics. Typical turnaround for press inquiries is faster than the general response window below, please include your deadline in the subject line.
We can provide:
- Background commentary on the 2026 ranking methodology and individual provider scores.
- Data slices from our monthly re-scoring cycle (under embargo where appropriate).
- Introductions to operators or providers we have spoken to, where the parties have consented.
We do not provide gambling advice, operator referrals to consumers, or any commentary on individual player accounts or disputes.
Response time
We aim to reply to every legitimate inquiry within 3 business days (Monday to Friday, excluding US and EU public holidays). Press inquiries with a stated deadline are prioritised. Privacy requests are bound by statutory deadlines and are handled separately from the general queue.
If you have not heard back within 5 business days, your message may have been filtered as spam, resend from a different address or include a clear company domain in the From line.
A note on contact forms
We will add a web-based contact form to this page in a future release. Until then, email is the only supported channel. We do this deliberately: email gives both sides a written record, survives platform changes, and is harder to spam-flood than an open form.
For any topic not covered above, [email protected] will route you to the right inbox.
About the editorial team: bestwhitelabelcasinos.com is led by Michael Torres, an iGaming industry analyst and independent consultant with 12 years of experience and consulting engagements at 60+ white-label operators. Michael is GamCare- and ACAMS-certified. The site is an independent editorial ranking, no provider has paid for placement or ranking position. Read the full methodology and scoring model for details on how the ranking is built.